Morocco Extra Tours respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you use our website, our mobile app, or contact us about our travel services.
This Privacy Policy applies to:
- Morocco Extra Tours website: https://moroccoextratours.com
- Morocco Trip Planner mobile app
- Any communication with Morocco Extra Tours by email, WhatsApp, website forms, or external booking links
If you have any questions about this Privacy Policy, you can contact us at:
1. About Morocco Extra Tours and Morocco Trip Planner
Morocco Extra Tours is a travel agency that provides information about private tours, Morocco destinations, travel services, and trip planning.
The Morocco Trip Planner mobile app is designed to help users explore travel information, tour details, destination information, and contact options for Morocco Extra Tours.
The app does not require users to create an account.
2. Information We May Collect
We do not collect personal information unless you choose to contact us or send us an inquiry.
When you contact Morocco Extra Tours through WhatsApp, email, website forms, or external booking links, we may collect the information you voluntarily provide, such as:
- Your name
- Email address
- Phone number
- Travel dates
- Number of travelers
- Trip preferences
- Tour or destination interests
- Messages or special requests
The Morocco Trip Planner app does not process payments directly inside the app.
3. How We Use Your Information
We use the information you provide only for travel-related and customer service purposes, including:
- Responding to your inquiries
- Helping you plan a trip
- Preparing tour offers or travel suggestions
- Managing bookings or booking requests
- Communicating with you about your trip
- Improving our customer service and travel information
We do not sell, rent, or trade your personal information.
4. Payments and Bookings
The Morocco Trip Planner app does not process payments directly.
Payments or bookings may be completed through external platforms such as TourRadar or through direct communication with Morocco Extra Tours.
If you use an external booking or payment platform, your information and payment details will be handled by that third-party service according to its own privacy policy and terms.
5. Third-Party Links and Services
Our website and mobile app may include links to third-party services, including:
- TourRadar
- Google Maps
- Email apps
- Morocco Extra Tours website
- Other travel or booking-related platforms
When you open or use these third-party services, you are leaving our website or app. Each third-party service has its own privacy policy, terms, and data practices. Morocco Extra Tours is not responsible for how third-party services collect, use, or protect your information.
6. Website Cookies and Technical Information
Our website may use basic cookies or similar technologies to improve website functionality, analyze website performance, and provide a better browsing experience.
You can control or disable cookies through your browser settings.
The Morocco Trip Planner app mainly provides travel information and contact links. Depending on your device, app store, or third-party services you open from the app, some technical data may be handled by those services according to their own policies.
7. Data Protection
We take reasonable steps to protect the personal information you share with us.
We aim to keep your information secure and protect it from unauthorized access, misuse, loss, or disclosure. However, no online communication or digital storage system is completely secure, so we cannot guarantee absolute security.
8. Sharing Your Information
We only share your information when it is necessary to respond to your request, arrange travel services, or manage a booking.
For example, when needed, we may share relevant travel details with trusted service providers such as hotels, transport providers, guides, activity providers, or booking partners.
We only share the information needed to provide the requested service.
9. Children’s Privacy
Our website and mobile app are intended for general travel information and are not directed specifically to children.
We do not knowingly collect personal information from children. If a parent or guardian believes that a child has provided personal information to Morocco Extra Tours, they can contact us at contact@moroccoextratours.com and we will take appropriate steps to delete the information.
10. Your Rights
You may contact us at any time to request:
- Access to the personal information we hold about you
- Correction of inaccurate information
- Deletion of your personal information
- Withdrawal of your inquiry or request
To make a request, please email:
11. Updates to This Privacy Policy
Morocco Extra Tours may update this Privacy Policy from time to time.
Any updated version will be posted on our website and may also be available through the Morocco Trip Planner app. The “Last updated” date at the top of this page will show when the policy was last revised.
12. Contact Us
For questions about this Privacy Policy or your personal information, please contact:
Morocco Extra Tours
Website: https://moroccoextratours.com
Mobile App: Morocco Trip Planner
Email: contact@moroccoextratours.com